Yes, but the largest program has a waiting list in most states

The Affordable Connectivity Program (ACP) still exists and still pays for internet service, but it is not accepting new customers in most places right now. The program ran out of federal funding in early 2024, and Congress has not refunded it. Some states have created their own programs to fill the gap, but availability depends entirely on where you live.

If you live in a state with its own internet subsidy program, you may be able to get service for free or nearly free today. If you do not, you are waiting for Congress to fund ACP again — which may happen, but has no set date. The fastest way to know your actual options is to call 211 or visit 211.org and search by your zip code. They maintain a current list of what is running in your area.

Key Takeaways

  • The federal Affordable Connectivity Program stopped accepting new customers in 2024 when its funding ran out, though some existing customers still receive subsidies.
  • Several states including California, New York, and Washington have created their own free or low-cost internet programs that are currently open to new customers.
  • Calling 211 or visiting 211.org is the fastest way to find out which programs are actually running in your state right now.
  • Some internet providers offer their own low-income programs independent of government funding, and these are available regardless of ACP status.
  • may be able to access for state programs typically requires income at or below 200% of the federal poverty line, but this varies by program.

What happened to the Affordable Connectivity Program

ACP was a federal program that paid internet providers directly to reduce or eliminate the customer's bill. At its peak, it covered about 14 million households. The program was funded through the Infrastructure Investment and Jobs Act, passed in 2021, and that money was exhausted by early 2024.

Customers who were already enrolled before the funding ran out kept their subsidies for a while, but new sign-ups stopped. The program has not been refunded since then. Some people still receive ACP benefits, but new customers cannot join unless Congress appropriates new money.

State programs that are currently open

Several states created their own internet subsidy programs after ACP funding ended. California launched the California Broadband for All program, which covers internet costs for households earning up to 200% of the federal poverty line. New York has the Affordable Broadband Program, which works similarly. Washington State offers subsidized internet through its Community Broadband Program. Colorado, Illinois, and Oregon also have active programs, though the details and income limits vary.

These programs work differently from ACP — some pay providers directly, others issue vouchers, and may be able to access rules are not identical across states. The only reliable way to know what is available where you live is to contact 211 or your state's broadband office directly. Do not assume a program exists in your state just because it exists in another.

Internet provider programs that do not depend on government funding

Many major internet providers offer their own low-income programs that exist independently of government subsidies. Comcast has Internet Essentials, which costs around $10 per month for may have access to households. Charter Spectrum offers Spectrum Internet information. Verizon has Fios Forward. AT&T has Access from AT&T. These programs have their own income limits and may be able to access rules, and they are not affected by whether ACP is funded.

These provider programs are often overlooked because people search for "free government internet" first. But they are worth checking even if you do not may have access to for a state program. You can contact the providers directly or ask 211 to help you find which ones serve your address. Some providers will waive setup fees or offer discounted equipment as part of their low-income offerings.

How to find out what is available in your area right now

Call 211 from any phone, or visit 211.org and enter your zip code. The service is free and confidential. They maintain a database of current programs in your area and can tell you which ones are open, what the income limits are, and what documents you will need. This is faster and more accurate than searching online, because program status changes frequently and varies by location.

If you prefer to search online, start with your state's broadband office or economic development agency website. You can also contact internet providers directly to ask about their low-income programs. Have your address ready — availability is often tied to what service is available at your location, not just your income.

What documents you typically need

Most programs require proof of income and proof of address. Income proof usually means a recent tax return, a pay stub, a benefit statement (like SNAP or SSI), or a letter from your employer. Address proof is typically a utility bill, lease, or government ID with your current address.

Some programs also require a Social Security number or proof of citizenship. A few ask for proof that you do not already have internet service, though this is less common. The exact requirements depend on the program. When you contact 211 or the program directly, ask for a complete list of what you need to bring before you gather documents.

What to do if nothing is available in your state

If your state has no active program and you do not may have access to for a provider's low-income offering, your options are limited but not zero. Some nonprofits and community organizations offer emergency internet information or device programs, though these are usually small and may have long waiting lists. 211 can point you toward these if they exist in your area.

You can also ask your internet provider directly about hardship programs or temporary rate reductions. Some providers will negotiate if you explain your situation, especially if you have been a customer for a long time. This is not a formal program, but it is worth asking. Keep in mind that this is a conversation, not a may provide — the outcome depends on the provider and the representative you reach.

Frequently Asked Questions

If I had ACP before, can I get it back now?

If you were enrolled in ACP before the funding ran out, you may still be receiving benefits depending on when you enrolled and your state. If your subsidy ended, you cannot rejoin ACP until Congress funds it again. Check with 211 to see if your state has a replacement program you can join instead.

Do I have to own a computer to get free internet?

No. Internet subsidy programs pay for the service itself, not devices. However, some nonprofits and community organizations offer free or low-cost computers and tablets alongside internet programs. Ask 211 whether device programs exist in your area — they are separate from internet subsidies but often run in parallel.

What if I do not have a Social Security number?

Some programs require a Social Security number, but not all. A few state programs and provider programs accept an Individual Taxpayer Identification Number (ITIN) instead. When you contact 211 or a program directly, ask whether you can use an ITIN or whether there are alternative ways to verify identity. Requirements vary by program.

Can I get free internet if I am not a U.S. citizen?

It depends on the program. Some state programs and provider programs do not require citizenship, only residency. Others do require it. Ask 211 or the program directly — they can tell you which programs in your area will work for your situation without you having to explore to each one separately.

How long does it take to get approved?

State programs typically take two to four weeks from process to approval, though some are faster. Provider programs vary widely — some approve within days, others take weeks. When you explore, ask how long the process usually takes and when you can expect to hear back. This helps you plan if you need internet urgently.